Getting started is easy. Simply decide which package or combination of packages you want. Depending on the service, you will be prompted to submit your Instagram username and select your posts to distribute the likes, views or comments. Then you’re done! Sorry, no. Your account must be (temporarily) set to public to allow us to deliver your chosen package(s). For most of our Instagram marketing services, you can set your account back to private once you have received the followers, likes, views or comments.

However, please note that if you are using our 30-day automatic likes service your account must be set to public for the full 30 days.

There is absolutely no risk of your Instagram account being penalised in any way as a result of working with Socialshaft. All of our services comply fully with Instagram’s current terms of service. We also keep an eye out for any changes in Instagram's policies to ensure that we (and you) are always one step ahead.

Sorry, no. Your account must be (temporarily) set to public to allow us to deliver your chosen package(s). For most of our Instagram marketing services, you can set your account back to private once you have received the followers, likes, views or comments.

However, please note that if you are using our 30-day automatic likes service your account must be set to public for the full 30 days.

The benefits of receiving likes, followers & comments are instantaneous. Because you will benefit from using our services straight away, it is not possible to remove likes, followers etc once they have been applied.

Your order is linked to your Instagram username. Therefore, if you change the name at any point during the delivery process the service will automatically stop.

If for any reason you want to stop the service mid-delivery, you can do this by simply changing your account settings to private. Feel free to contact us and we can also stop the delivery at our end if there is a problem.

Once you have placed your first order with us at Socialshaft, we will send you details of how to log in and check your order progress.

Log in, go to “my account” and then select the “profile” link. You should then see the option to “change email”. Please note that you will need to confirm your old email address in order to change it.

Log in, go to “my account” and select the “profile” link. You should see a “change password” button. As is the case with changing an email address, you will need to confirm your old password in order to make the change.

Be patient! While the majority of orders will begin in just 30 minutes, there are some common factors that can cause the process to take a little bit longer than that.

If you haven’t seen any progress after an hour or 2 then please either contact us at [email protected] or submit an enquiry form (this can be found on the support page).

There are several ways you can choose to pay. We accept Visa and Mastercard as well as Maestro credit and debit cards.

We also accept bitcoin payments.

All payments will be processed and handled by a company that is fully compliant with current PCI and DSS standards for your safety and security.

In the unlikely event of a card payment being declined, we advise you to contact your bank or credit card provider in the first instance.

If an obvious banking issue cannot be identified (i.e the card is working perfectly elsewhere and has not been blocked) then please get in touch with our friendly support team at [email protected] who will investigate the issue.